RibbonCash+ FAQs

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General
Pay Later
Pay Now

General

What is RibbonCash+?

RibbonCash+ enables Buyers to write highly competitive offers above the Ribbon Value (Ribbon's best estimate of the appraisal value of the house in today's market).

Is RibbonCash+ the same thing as Appraisal Protection?

RibbonCash+ and Appraisal Protection are not the same thing.

RibbonCash+ is your ability to write offers above the Ribbon Value (Ribbon's best estimate of the appraisal value of the house in today's market).

Appraisal protection is Ribbon's guarantee to cover the gap between your contract price and the appraisal value in the event of a low appraisal.

Appraisal protection coverage is a benefit of all RibbonCash offers, including RibbonCash+ offers.

In which states are RibbonCash+ offers available?

Currently, RibbonCash+ is available within select cities in the states of Alabama, Florida, Georgia, Indiana, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Virginia.

How does a buyer pay the RibbonCash+ fee?

If a buyer decides to utilize a RibbonCash+ option, they will have two payment options. They can choose to "Pay Now" or "Pay Later."

If they opt to "Pay Now," they will pay the associated fee along with the Ribbon Fee in their deposits. If they opt to "Pay Later," they can defer payment until a future timeline, with certain terms and specifications.

The actual fee amount will vary based on which payment option the buyer opts into. The buyer must choose their payment option before the offer is accepted by a seller.

How do I determine what payment option is right for me if I want to make a RibbonCash+ offer?

Your agent can help you determine what option is best for you, based on your financial situation, appraisal trends in the local housing market, and the bid you would like to make on a home via the Ribbon program.

Some example reasons a buyer might opt to pay now:

- You cannot cover a large appraisal gap out of pocket but want to write a more competitive offer and protect yourself from a low appraisal.

- You don't want any post-purchase obligations.

Some example reasons a buyer might opt to pay later:

- The home you'd like is less likely to under appraise.

- You're comfortable paying a fee later in order to win the home you'd like.

In what states are Appraisal Protection Deferment and Assurance available?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How do I determine what’s right for me?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Can I pay the appraisal gap without opting into Appraisal Protection?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s the catch?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Pay Later

Will signing the RibbonCash+ “Pay Later” contract result in a lien on my property?

No, a lien will not be placed on your home. Together we sign a contract that outlines our relationship and repayment timeline. We are repaid from the proceeds in a future sale or refinance of your home—not from your pocket today. If you do not sell or refinance over a 30 year period then the contract automatically expires.

Where can I learn more about how this works?

Contact your Ribbon account manager for more information. We're always happy to help.

When and how is Ribbon paid if I select "Pay Later?"

If you sell or have a cash-out refinancing within 30 years, you will pay the Appraisal Gap Amount and Service Fee from the proceeds. You can also pay early if you'd like.

What’s the catch with the RibbonCash+ “Pay Later” contract?

There isn't one. We pay the appraisal shortfall so that you can win your home today. In exchange, we earn a fee when your home sells or re-finances at a higher value in the future.

What is the "RibbonCash+ Pay Later Contract"?

It is an option contract that gives Ribbon the option to purchase a percentage of the home at a predetermined price upon a sale or cash-out refinancing. However, this contract also gives the homeowner the ability to cancel this option by using the proceeds of the sale or refinance to pay the Appraisal Gap Amount and Service Fee.

What happens if my home’s value has dropped at the time of sale or refinance?

If your home declines in value, the Service Fee is $10 and the Appraisal Gap Amount is forgiven.

Is there any cap on how much I’ll have to repay if I select the "Pay Later" option?

Yes. No matter how much the value of your home appreciates while you own it, you will never need to repay more than three times the Appraisal Gap Amount we contribute at the time you make your purchase.

How much does RibbonCash+ “Pay Later” cost?

The payment to Ribbon is based on two amounts – the Appraisal Gap Amount, which we provide at closing, and a Service Fee. Typically, the Service Fee is 25% of the Home Price Appreciation that occurs between your initial purchase with us and a future sale or cash-out refinancing. Note: You'll need to bring cash at closing to cover any amount above the Max Ribbon Value.

How is my property's value determined?

The value of your home is the appraisal value provided by your lender. For calculating the Home Price Appreciation part of our Service Fee, we compare the initial appraised value at the time you purchase the home against the new appraised value at a future sale or cash-out refinancing event.

How is RibbonCash+ "Pay Later" different from a loan?

We are not a lender and do not provide you with a loan to cover the appraisal shortfall. There is no personal liability nor any obligation to pay us if the proceeds from your future home refinancing or sale aren’t enough to pay off Ribbon.

Are there monthly payments associated with RibbonCash+ “Pay Later” contract?

No. We're not a lender and do not make loans to the buyer. The "Pay Later" contract only gets triggered at the time of sale or or a cash-out refinancing.

Eligibility

How do homeowners qualify for Appraisal Protection Deferment?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What types of property are eligible for Appraisal Protection?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Cost

How much does Appraisal Protection Deferment cost?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

When and how is Ribbon paid?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Can I repay Ribbon before the end of the term?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Service conditions

What is an options contract?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Is Ribbon added to the title of the property?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

In what states is Ribbon available now?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Pay Now

When is the RibbonCash+ “Pay Now” fee collected?

The non-refundable fee is included in your deposits on the offer and collected at closing.

What is the fee if I choose RibbonCash+ “Pay Now”?

The fee is $250 for every $1,000 your offer exceeds Ribbon Max Value.

Note: You'll need to bring cash at closing to cover any amount above the Max Ribbon Value.

What happens if I “Pay Now” and the home appraises at or above my offer price?

We collect the "Pay Now" fee with your deposits after your offer has been accepted. This is a non-refundable fee, regardless of the appraisal value.

Even if your home appraises at the offer price or higher, the fee paid for opting into RibbonCash+ Pay Now is still paid to Ribbon at closing.

Is there a minimum or a maximum on how much Ribbon will cover?

Yes, we will cover any appraisal gap for offers up to the Max Ribbon Value (the maximum purchase price Ribbon is willing to offer for a particular listing).

Note: You'll need to bring cash at closing to cover any amount above the Max Ribbon Value.

Is the "Pay Now" fee refundable?

No. In the event that the home appraises at or above your offer price, the fee is still collected.

Am I responsible for covering the appraisal gap?

No. If you’ve opted into RibbonCash+ and chose the “Pay Now” payment option, your fee was collected as part of your deposits.

We will cover any appraisal gap up to the Max Ribbon Value.

Eligibility

Are there any limits to what homes can use the Insurance option?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Cost

How much does Appraisal Protection Assurance cost?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

When is the Assurance Fee collected?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Is the Assurance Fee refundable?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How do I calculate the cost of a RibbonCash+ offer?

Review how Ribbon can help you own your dream home, even if it under-appraises.

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